Beijing Tujing Technology Co., Ltd., trading as ZELVORIE, handles personal information associated with visits and purchases at zelvorie.com as described here.

Information We Receive

Depending on your activity, this may include your name, billing and delivery addresses, email address, telephone number if provided, order and transaction records, payment-related information handled by payment providers, device and browser information, IP address, website usage, support communications, and information collected through cookies or similar technologies.

How Information Is Used

Relevant information helps us complete and ship orders, send tracking and purchase or account notices, assist with returns and refunds, provide customer support, operate and improve the website, address fraud or security concerns, meet recordkeeping and other legal obligations, and send marketing communications where permitted.

Payments and Cookies

Payment methods displayed at checkout rely on applicable payment providers. Complete payment card details may be handled by the provider instead of stored directly by ZELVORIE. Cookies and comparable tools may enable store functions, save preferences, assess performance, support security, and improve shopping. Browser controls can restrict or erase cookies, although necessary site functions may then be affected.

Sharing and International Processing

Where reasonably needed, information may be shared with providers of ecommerce functionality, payments, fulfillment, delivery and tracking, fraud prevention, security, support, analytics, and marketing where applicable. Disclosure may also occur when required by law, legal process, regulation, or a valid government request. Customers and service partners may be in different locations, so information may be processed or stored outside your country or region, subject to applicable requirements.

Retention and Security

We retain information for a reasonably necessary period for order administration, support, fraud prevention, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no electronic transmission or storage method can be guaranteed completely secure.

Your Rights and Choices

Depending on your jurisdiction, you may be able to request access, correction, deletion, or other legally available choices. Send privacy requests to service@zelvorie.com. We may need to verify your request before acting on it.

Children and External Websites

This general retail website is not designed to intentionally collect children's personal information in violation of applicable law. External links lead to services governed by their own privacy policies.

Changes and Contact

We may update this policy to reflect changes in our services, practices, or applicable requirements. The current version will be posted on this page.

Brand: ZELVORIE
Operating company: Beijing Tujing Technology Co., Ltd.
Business address: Room 2-4-43, 1st Floor, Building 2, No. 1 Beiyuan 1st Road, Tongzhou District, Beijing, China
Website: zelvorie.com
Email: service@zelvorie.com